Personal data and Privacy Policy
Terms and Conditions
Daily subscription, which is automatically renewed for successive periods of the same duration. Financial provisions: 0.13 SAR per day with one day free
At any time, you can terminate your subscription by sending UNSUB PW by SMS to SC for Carrier or access to the selfcare website www.my-subscriptions-sa.com. If your case does not correspond to that process, please contact us to support-sa@my-subscriptions-sa.com.
GENERAL TERMS AND CONDITIONS OF USE
These general terms and conditions of use were updated on June 26th 2019.
Purpose
The purpose of these General Terms and Conditions of Use (hereinafter the ‘General Terms and Conditions’) is to set out the terms and conditions pursuant to which the services that the Company publishes (hereinafter the ‘Applications’) are offered to any user (hereinafter the ‘User’) on its websites (hereinafter the ‘Sites’). These services enable the User to play HTML5 video games on browser.
On a presently existing or future fixed or mobile terminal connected to a radio telecommunications network (including, in particular, any computer, smartphone, connected tablet or compatible connected TV) enabling access to the Service (hereinafter the ‘Terminal’).
Any use whatsoever of the Sites shall be deemed full acceptance, without reservation, of these General Terms and Conditions.
Information required by law
Customer Service:
For any question or to obtain information about these General Terms and Conditions or the Applications, the User may contact our Customer Service department:
By e-mail, on the Site, by clicking on the ‘contact’ link at the bottom of each page of the Site, or by sending an e-mail to the address specified on the particular Site in question.
Access to Services
The Service that the Company offers on the Site is offered pursuant to the financial terms specified on each Site.
A User who wishes to subscribe to the Service must visit the Site and click on the video games preview he/she wishes to view. To play without limit video games offered in the subscription, he/she must then follow the instructions given on the Site, specifically the User shall register his number, validate the PIN code received and confirm his subscribe.
Access to the Services is immediate, provided, however, the internet and Terminal and/or any computer equipment of the User connected to the internet are operating properly.
The Company shall in no event be liable if the Site is not available because of telecommunications issues, in particular if these conditions are not met, as the Company has no control over the internet or the User’s computer and telephone installations.
Payment provisions
To view the Service, User shall pay his subscription. – 0.13 SAR per day. Subscriptions are billed on the mobile operator or Internet provider, VAT included.
Indicated prices do not include wap connection fees that can be charged by the mobile operator or web connection that can be charged by the Internet provider.
Termination
To terminate his subscription, the User shall follow instructions below: UNSUB PW by SMS to SC for Carrier.
If the User’s case does not correspond to that process, he should contact the selfcare website www.my-subscriptions-sa.com or send an email to support-sa@my-subscriptions-sa.com
Withdrawal right
If a fee is required for the Services, we hereby inform the User that he/she has a period of 60 clear days as from the date of the acceptance of and subscription to the Service to exercise his/her right of withdrawal, without the need to provide a reason and without incurring any penalty, except the cost of return shipment, if applicable.
The sixty (60) days shall run from the date of conclusion of the contract. To exercise his/her right of withdrawal, the User must notify the Company of his/her decision through an unambiguous statement to send to the Company at the earliest by:
email sent at the address mentioned on the concerned Site.
Or by
mail sent to the following address : support-sa@my-subscriptions-sa.com
The User must specify in his/her request the following in order to allow the treatment of:
- the User’s complete contact details (first name and surname, postal address, e-mail address);
- the name of the Service subscribed and the Site from which the Application was downloaded;
- the nature of the claim;
- the payment method used;
- the User’s telephone number as entered into the Site or Service;
- a bank details.
An acknowledgment of receipt is sent by email when Company becomes aware of the application for withdrawal.
In case of withdrawal from the User, the Company will reimburse all payments received from him not later than fourteen days after the date on which the Company is informed of its decision to withdraw from this contract.
Provisions applying to play HTML video game
The User will select the product he wishes to play from the range of products proposed by the Company via the Site, after logging in using his username and password. A password will be sent by e-mail to the address provided by the User when he opens his account, or if he forgets his password.
After selecting the product, the User will be required to follow the instructions and comply with the Company’s requests for information. The delivery times will be as stipulated below.
Products will be delivered electronically via Internet or the telecommunications operator’s network. The User will view the selected products directly on his Terminal; viewing will be immediate, provided however that the Internet network and the User's equipment connected to the Internet are operating correctly.
The Company cannot be held liable under any circumstances for any failure to correctly receive the product, in particular if these terms and conditions have not been complied with, as it has no control over the Internet or the User's computer and telephone installations. The User has a duty to verify the content of the product upon receipt.
Use by minors or at work
Users must be of legal age to subscribe to the Service. The Company shall not be liable for subscriptions by Users who violate this rule.
Therefore, minors must obtain their parents’ permission (or the permission of their legal guardians) before ordering the Services offered on the Site(s).
Users must request authorisation from their employer or supervisor if the Site(s) are used at their workplace.
Exclusion of liability
The Company offers no express or implied warranty, and assumes no liability, with respect to the use of the Site. The company assumes no responsibility in the event of breakage of the Terminal when Users use the Service ; similarly, the company assumes no responsibility in case of nausea, travel sickness and/or epileptic seizure of the user.
Neither the Company nor any third party involved in the creation of the Site shall in any event be liable or owe any compensation to a User or any other party for direct, indirect, consequential, special or ancillary losses incurred due to the use of the Site, in particular loss of profits, losses due to business interruption or losses due to loss of programs or other data from the User’s management information system or anywhere else. The User’s connection to any other external site shall be at his/her own risk.
The Site may contain images of and links to sites managed by third parties (‘Third-Party Sites’). The Company has no control over Third-Party Sites and assumes no liability with respect to their content. In particular, the Company assumes no liability for the content of links displayed on Third-Party Sites or for modifications or updates to Third-Party Sites. The Company shall not be liable for any material distributed over the Internet or using any other form of transmission that is received from a Third-Party Site, or for a malfunction of Third-Party Sites. The Company provides such links for the User’s convenience only, and the inclusion of a link does not mean that the Company approves the content of such Third-Party Sites or that there is any association between the Company and the operators of said sites. Users are responsible for reviewing any privacy policy posted on Third-Party Sites, as well as their terms and conditions of use, and for complying therewith.
The Company endeavours to deliver the Services as quickly as possible. However, the Company must use the services and distribution networks of third-party companies, over which it has no influence with respect to availability. Accordingly, the Company shall not be liable in the event the User experiences delays in accessing the Services, or in the event of a temporary or permanent interruption in data transmission to the User’s Terminal if such interruption is not attributable to the Company. The Company reserves the right to temporarily suspend access to the Services for Site maintenance and repairs.
Use of the Services requires use of certain technical systems, such as a Terminal, computer programs, means of transmission, telecommunication services and other services of third-party companies, which may entail additional costs. Such costs shall be borne by the User. The Company does not supply any of these technical systems and shall in no event be liable therefor.
Intellectual property rights
The Company offers Services licensed from third-party companies, which are protected by intellectual property rights.
Consequently, Applications downloaded are for Users’ personal use only. No reproduction, modification, transmission, sale or sub-license is authorised.
The figurative or other trademarks (hereinafter referred to collectively as the ‘trademarks’) displayed in the Site, or in any newsletter, are registered or unregistered trademarks owned by the Company and third parties. Reference to trademarks on the Site shall in no event be deemed an express or implied granting of any right of use, licence or authorisation with respect to said trademarks, without the written agreement of the Company or relevant third party. Any use of the trademarks referred to in the Site, or the content thereof, that is not expressly authorised by the trademark holders, other than as granted under these General Terms and Conditions, is strictly forbidden. The Company hereby advises Users that it is entitled to take legal action, including before the criminal courts, to protect its intellectual property rights.
All rights of authors, composers, music publishers and all holders of neighbouring rights in the works reproduced and distributed in these Applications and/or on these Sites are reserved. Any use of said works other than as described in these General Terms and Conditions is forbidden.
Right of access to personal data files
The User is solely responsible for the data he/she provides.
In accordance with the applicable law, the User is hereby informed that the information provided in connection with the Service is necessary to use the Service. Such information enables the Company to manage provision of the Service and the customer relationship.
Such information is intended solely for, firstly, the Company and its contractual partners for the requirements of providing the Service and, secondly, its service providers.
Some of these recipients are located outside Saudia Arabia, specifically in Morocco. These recipients will receive the following data: the first name, surname and address of prospective users and/or Users;
the telephone number of prospective users and/or Users (including user names); the e-mail address of prospective users and/or Users; the identity of prospective users and/or Users; invoices of electronic communications operators (mobile telephone, landlines and internet access providers); and copies of identity documents, if applicable.
In accordance with applicable law, Users have the right to oppose the use of, and to access, correct and delete, any personal data about them that the Company obtains during their use of the Service. Users may exercise this right by sending an e-mail to the address specified on the Site.
The User is hereby informed that by entering his/her telephone number and/or e-mail address, he/she authorises the Company to send him/her offers for products and services it markets on its own behalf or through partner publishers.
To unsubscribe from the special offers of the Company and its partners (received by e-mail), the User may write to the e-mail address above or click on the unsubscription link in the newsletter.
In addition, if the User does not wish to receive offers from the Company about its products and/or services, he/she may send the keyword ‘UNSUB PW’ to the short number specified in the advertising.
Cookies
Cookies are data files sent to a web browser and stored on the computer’s hard drive. They do not allow internet users who visit the Sites to be identified directly. However, they record information about the computer’s navigation on the Sites (pages visited, date and time of the visit, etc.), which the Sites can read during subsequent visits. The computer stores an identification code in the cookie. The cookie only stores the identification code in its memory, and no other personal information about the User.
Data collected using cookies enable improvement of the quality of the Sites to make them more attractive or functional and to facilitate navigation thereon. More specifically, localisation data collected using cookies enables personalised Services to be provided.
The length of time during which this information is stored on the User’s computer depends on the Site(s) visited. After a cookie has been stored on his/her computer, the User may receive, or see displayed, advertising for products and services offered by the Company, its partners or subsidiaries of the Digital Virgo Group. Such advertising is broadcast under the sole responsibility of the relevant partners or advertising agencies.
The Company hereby informs the User that he/she may prevent cookies from being stored on his/her computer by configuring his/her web browser to inform him/her when cookies are sent to his/her computer. For example:
For Mozilla Firefox:
· Select the ‘Tools’ menu, then ‘Options’
· Click on the ‘Privacy’ icon
· Find the ‘Cookies’ menu and select the options appropriate for you
For Microsoft Internet Explorer:
· Select the ‘Tools’ menu, then ‘Internet Options’
· Click on the ‘Privacy’ tab
· Select the level desired using the slider
For Opera 6.0 and higher:
· Select ‘Files’ > ‘Preferences’
· Privacy
If the User uses another web browser, he/she should review the software’s options for disabling cookies. In general, cookies can be disabled in the ‘Options’ menu of the software. For additional information, the User should study the assistance provided with his/her web browser.
However, if cookies are disabled, the User may no longer be able to (i) access certain areas of the Site or (ii) use certain Services. In addition, our partner’s cookies may be placed on the Site.
Please note that, provided the User’s consent is obtained, the Company’s partners may also use cookies, to which the relevant partner’s privacy policy applies.
Claims
Claims made by the User against the Company may only concern events within the twelve months prior to the date said claims are received. Claims must be made in writing and sent:
- or by e-mail to the address provided on the Site.
The Company shall not be required to consider claims sent to it by any other means.
To be valid, claims shall include at least the following information:
- the User’s complete contact details (first name and surname, postal address, e-mail address);
- the name of the Service subscribed and the concerned Site;
- the nature of the claim;
- the User’s telephone number as entered into the Site.
Disputes
These General Terms and Conditions shall be governed by applicable law in KSA.
In the event of a dispute with respect to the interpretation, performance and/or validity of these General Terms and Conditions that cannot be resolved amicably, the legal principles concerning jurisdiction shall apply.
Price Information
Terms and Conditions
Daily subscription, which is automatically renewed for successive periods of the same duration. Financial provisions: 0.13 SAR per day with one day free
At any time, you can terminate your subscription by sending UNSUB PW by SMS to SC for Carrier or access to the selfcare website www.my-subscriptions-sa.com. If your case does not correspond to that process, please contact us to support-sa@my-subscriptions-sa.com.
GENERAL TERMS AND CONDITIONS OF USE
These general terms and conditions of use were updated on June 26th 2019.
Purpose
The purpose of these General Terms and Conditions of Use (hereinafter the ‘General Terms and Conditions’) is to set out the terms and conditions pursuant to which the services that the Company publishes (hereinafter the ‘Applications’) are offered to any user (hereinafter the ‘User’) on its websites (hereinafter the ‘Sites’). These services enable the User to play HTML5 video games on browser.
On a presently existing or future fixed or mobile terminal connected to a radio telecommunications network (including, in particular, any computer, smartphone, connected tablet or compatible connected TV) enabling access to the Service (hereinafter the ‘Terminal’).
Any use whatsoever of the Sites shall be deemed full acceptance, without reservation, of these General Terms and Conditions.
Information required by law
Customer Service:
For any question or to obtain information about these General Terms and Conditions or the Applications, the User may contact our Customer Service department:
By e-mail, on the Site, by clicking on the ‘contact’ link at the bottom of each page of the Site, or by sending an e-mail to the address specified on the particular Site in question.
Access to Services
The Service that the Company offers on the Site is offered pursuant to the financial terms specified on each Site.
A User who wishes to subscribe to the Service must visit the Site and click on the video games preview he/she wishes to view. To play without limit video games offered in the subscription, he/she must then follow the instructions given on the Site, specifically the User shall register his number, validate the PIN code received and confirm his subscribe.
Access to the Services is immediate, provided, however, the internet and Terminal and/or any computer equipment of the User connected to the internet are operating properly.
The Company shall in no event be liable if the Site is not available because of telecommunications issues, in particular if these conditions are not met, as the Company has no control over the internet or the User’s computer and telephone installations.
Payment provisions
To view the Service, User shall pay his subscription. – 0.13 SAR per day. Subscriptions are billed on the mobile operator or Internet provider, VAT included.
Indicated prices do not include wap connection fees that can be charged by the mobile operator or web connection that can be charged by the Internet provider.
Termination
To terminate his subscription, the User shall follow instructions below: UNSUB PW by SMS to SC for Carrier.
If the User’s case does not correspond to that process, he should contact the selfcare website www.my-subscriptions-sa.com or send an email to support-sa@my-subscriptions-sa.com
Withdrawal right
If a fee is required for the Services, we hereby inform the User that he/she has a period of 60 clear days as from the date of the acceptance of and subscription to the Service to exercise his/her right of withdrawal, without the need to provide a reason and without incurring any penalty, except the cost of return shipment, if applicable.
The sixty (60) days shall run from the date of conclusion of the contract. To exercise his/her right of withdrawal, the User must notify the Company of his/her decision through an unambiguous statement to send to the Company at the earliest by:
email sent at the address mentioned on the concerned Site.
Or by
mail sent to the following address : support-sa@my-subscriptions-sa.com
The User must specify in his/her request the following in order to allow the treatment of:
- the User’s complete contact details (first name and surname, postal address, e-mail address);
- the name of the Service subscribed and the Site from which the Application was downloaded;
- the nature of the claim;
- the payment method used;
- the User’s telephone number as entered into the Site or Service;
- a bank details.
An acknowledgment of receipt is sent by email when Company becomes aware of the application for withdrawal.
In case of withdrawal from the User, the Company will reimburse all payments received from him not later than fourteen days after the date on which the Company is informed of its decision to withdraw from this contract.
Provisions applying to play HTML video game
The User will select the product he wishes to play from the range of products proposed by the Company via the Site, after logging in using his username and password. A password will be sent by e-mail to the address provided by the User when he opens his account, or if he forgets his password.
After selecting the product, the User will be required to follow the instructions and comply with the Company’s requests for information. The delivery times will be as stipulated below.
Products will be delivered electronically via Internet or the telecommunications operator’s network. The User will view the selected products directly on his Terminal; viewing will be immediate, provided however that the Internet network and the User's equipment connected to the Internet are operating correctly.
The Company cannot be held liable under any circumstances for any failure to correctly receive the product, in particular if these terms and conditions have not been complied with, as it has no control over the Internet or the User's computer and telephone installations. The User has a duty to verify the content of the product upon receipt.
Use by minors or at work
Users must be of legal age to subscribe to the Service. The Company shall not be liable for subscriptions by Users who violate this rule.
Therefore, minors must obtain their parents’ permission (or the permission of their legal guardians) before ordering the Services offered on the Site(s).
Users must request authorisation from their employer or supervisor if the Site(s) are used at their workplace.
Exclusion of liability
The Company offers no express or implied warranty, and assumes no liability, with respect to the use of the Site. The company assumes no responsibility in the event of breakage of the Terminal when Users use the Service ; similarly, the company assumes no responsibility in case of nausea, travel sickness and/or epileptic seizure of the user.
Neither the Company nor any third party involved in the creation of the Site shall in any event be liable or owe any compensation to a User or any other party for direct, indirect, consequential, special or ancillary losses incurred due to the use of the Site, in particular loss of profits, losses due to business interruption or losses due to loss of programs or other data from the User’s management information system or anywhere else. The User’s connection to any other external site shall be at his/her own risk.
The Site may contain images of and links to sites managed by third parties (‘Third-Party Sites’). The Company has no control over Third-Party Sites and assumes no liability with respect to their content. In particular, the Company assumes no liability for the content of links displayed on Third-Party Sites or for modifications or updates to Third-Party Sites. The Company shall not be liable for any material distributed over the Internet or using any other form of transmission that is received from a Third-Party Site, or for a malfunction of Third-Party Sites. The Company provides such links for the User’s convenience only, and the inclusion of a link does not mean that the Company approves the content of such Third-Party Sites or that there is any association between the Company and the operators of said sites. Users are responsible for reviewing any privacy policy posted on Third-Party Sites, as well as their terms and conditions of use, and for complying therewith.
The Company endeavours to deliver the Services as quickly as possible. However, the Company must use the services and distribution networks of third-party companies, over which it has no influence with respect to availability. Accordingly, the Company shall not be liable in the event the User experiences delays in accessing the Services, or in the event of a temporary or permanent interruption in data transmission to the User’s Terminal if such interruption is not attributable to the Company. The Company reserves the right to temporarily suspend access to the Services for Site maintenance and repairs.
Use of the Services requires use of certain technical systems, such as a Terminal, computer programs, means of transmission, telecommunication services and other services of third-party companies, which may entail additional costs. Such costs shall be borne by the User. The Company does not supply any of these technical systems and shall in no event be liable therefor.
Intellectual property rights
The Company offers Services licensed from third-party companies, which are protected by intellectual property rights.
Consequently, Applications downloaded are for Users’ personal use only. No reproduction, modification, transmission, sale or sub-license is authorised.
The figurative or other trademarks (hereinafter referred to collectively as the ‘trademarks’) displayed in the Site, or in any newsletter, are registered or unregistered trademarks owned by the Company and third parties. Reference to trademarks on the Site shall in no event be deemed an express or implied granting of any right of use, licence or authorisation with respect to said trademarks, without the written agreement of the Company or relevant third party. Any use of the trademarks referred to in the Site, or the content thereof, that is not expressly authorised by the trademark holders, other than as granted under these General Terms and Conditions, is strictly forbidden. The Company hereby advises Users that it is entitled to take legal action, including before the criminal courts, to protect its intellectual property rights.
All rights of authors, composers, music publishers and all holders of neighbouring rights in the works reproduced and distributed in these Applications and/or on these Sites are reserved. Any use of said works other than as described in these General Terms and Conditions is forbidden.
Right of access to personal data files
The User is solely responsible for the data he/she provides.
In accordance with the applicable law, the User is hereby informed that the information provided in connection with the Service is necessary to use the Service. Such information enables the Company to manage provision of the Service and the customer relationship.
Such information is intended solely for, firstly, the Company and its contractual partners for the requirements of providing the Service and, secondly, its service providers.
Some of these recipients are located outside Saudia Arabia, specifically in Morocco. These recipients will receive the following data: the first name, surname and address of prospective users and/or Users;
the telephone number of prospective users and/or Users (including user names); the e-mail address of prospective users and/or Users; the identity of prospective users and/or Users; invoices of electronic communications operators (mobile telephone, landlines and internet access providers); and copies of identity documents, if applicable.
In accordance with applicable law, Users have the right to oppose the use of, and to access, correct and delete, any personal data about them that the Company obtains during their use of the Service. Users may exercise this right by sending an e-mail to the address specified on the Site.
The User is hereby informed that by entering his/her telephone number and/or e-mail address, he/she authorises the Company to send him/her offers for products and services it markets on its own behalf or through partner publishers.
To unsubscribe from the special offers of the Company and its partners (received by e-mail), the User may write to the e-mail address above or click on the unsubscription link in the newsletter.
In addition, if the User does not wish to receive offers from the Company about its products and/or services, he/she may send the keyword ‘UNSUB PW’ to the short number specified in the advertising.
Cookies
Cookies are data files sent to a web browser and stored on the computer’s hard drive. They do not allow internet users who visit the Sites to be identified directly. However, they record information about the computer’s navigation on the Sites (pages visited, date and time of the visit, etc.), which the Sites can read during subsequent visits. The computer stores an identification code in the cookie. The cookie only stores the identification code in its memory, and no other personal information about the User.
Data collected using cookies enable improvement of the quality of the Sites to make them more attractive or functional and to facilitate navigation thereon. More specifically, localisation data collected using cookies enables personalised Services to be provided.
The length of time during which this information is stored on the User’s computer depends on the Site(s) visited. After a cookie has been stored on his/her computer, the User may receive, or see displayed, advertising for products and services offered by the Company, its partners or subsidiaries of the Digital Virgo Group. Such advertising is broadcast under the sole responsibility of the relevant partners or advertising agencies.
The Company hereby informs the User that he/she may prevent cookies from being stored on his/her computer by configuring his/her web browser to inform him/her when cookies are sent to his/her computer. For example:
For Mozilla Firefox:
· Select the ‘Tools’ menu, then ‘Options’
· Click on the ‘Privacy’ icon
· Find the ‘Cookies’ menu and select the options appropriate for you
For Microsoft Internet Explorer:
· Select the ‘Tools’ menu, then ‘Internet Options’
· Click on the ‘Privacy’ tab
· Select the level desired using the slider
For Opera 6.0 and higher:
· Select ‘Files’ > ‘Preferences’
· Privacy
If the User uses another web browser, he/she should review the software’s options for disabling cookies. In general, cookies can be disabled in the ‘Options’ menu of the software. For additional information, the User should study the assistance provided with his/her web browser.
However, if cookies are disabled, the User may no longer be able to (i) access certain areas of the Site or (ii) use certain Services. In addition, our partner’s cookies may be placed on the Site.
Please note that, provided the User’s consent is obtained, the Company’s partners may also use cookies, to which the relevant partner’s privacy policy applies.
Claims
Claims made by the User against the Company may only concern events within the twelve months prior to the date said claims are received. Claims must be made in writing and sent:
- or by e-mail to the address provided on the Site.
The Company shall not be required to consider claims sent to it by any other means.
To be valid, claims shall include at least the following information:
- the User’s complete contact details (first name and surname, postal address, e-mail address);
- the name of the Service subscribed and the concerned Site;
- the nature of the claim;
- the User’s telephone number as entered into the Site.
Disputes
These General Terms and Conditions shall be governed by applicable law in KSA.
In the event of a dispute with respect to the interpretation, performance and/or validity of these General Terms and Conditions that cannot be resolved amicably, the legal principles concerning jurisdiction shall apply.
الإشعار القانوني
Terms and Conditions
Daily subscription, which is automatically renewed for successive periods of the same duration. Financial provisions: 0.13 SAR per day with one day free
At any time, you can terminate your subscription by sending UNSUB PW by SMS to SC for Carrier or access to the selfcare website www.my-subscriptions-sa.com. If your case does not correspond to that process, please contact us to support-sa@my-subscriptions-sa.com.
GENERAL TERMS AND CONDITIONS OF USE
These general terms and conditions of use were updated on June 26th 2019.
Purpose
The purpose of these General Terms and Conditions of Use (hereinafter the ‘General Terms and Conditions’) is to set out the terms and conditions pursuant to which the services that the Company publishes (hereinafter the ‘Applications’) are offered to any user (hereinafter the ‘User’) on its websites (hereinafter the ‘Sites’). These services enable the User to play HTML5 video games on browser.
On a presently existing or future fixed or mobile terminal connected to a radio telecommunications network (including, in particular, any computer, smartphone, connected tablet or compatible connected TV) enabling access to the Service (hereinafter the ‘Terminal’).
Any use whatsoever of the Sites shall be deemed full acceptance, without reservation, of these General Terms and Conditions.
Information required by law
Customer Service:
For any question or to obtain information about these General Terms and Conditions or the Applications, the User may contact our Customer Service department:
By e-mail, on the Site, by clicking on the ‘contact’ link at the bottom of each page of the Site, or by sending an e-mail to the address specified on the particular Site in question.
Access to Services
The Service that the Company offers on the Site is offered pursuant to the financial terms specified on each Site.
A User who wishes to subscribe to the Service must visit the Site and click on the video games preview he/she wishes to view. To play without limit video games offered in the subscription, he/she must then follow the instructions given on the Site, specifically the User shall register his number, validate the PIN code received and confirm his subscribe.
Access to the Services is immediate, provided, however, the internet and Terminal and/or any computer equipment of the User connected to the internet are operating properly.
The Company shall in no event be liable if the Site is not available because of telecommunications issues, in particular if these conditions are not met, as the Company has no control over the internet or the User’s computer and telephone installations.
Payment provisions
To view the Service, User shall pay his subscription. – 0.13 SAR per day. Subscriptions are billed on the mobile operator or Internet provider, VAT included.
Indicated prices do not include wap connection fees that can be charged by the mobile operator or web connection that can be charged by the Internet provider.
Termination
To terminate his subscription, the User shall follow instructions below: UNSUB PW by SMS to SC for Carrier.
If the User’s case does not correspond to that process, he should contact the selfcare website www.my-subscriptions-sa.com or send an email to support-sa@my-subscriptions-sa.com
Withdrawal right
If a fee is required for the Services, we hereby inform the User that he/she has a period of 60 clear days as from the date of the acceptance of and subscription to the Service to exercise his/her right of withdrawal, without the need to provide a reason and without incurring any penalty, except the cost of return shipment, if applicable.
The sixty (60) days shall run from the date of conclusion of the contract. To exercise his/her right of withdrawal, the User must notify the Company of his/her decision through an unambiguous statement to send to the Company at the earliest by:
email sent at the address mentioned on the concerned Site.
Or by
mail sent to the following address : support-sa@my-subscriptions-sa.com
The User must specify in his/her request the following in order to allow the treatment of:
- the User’s complete contact details (first name and surname, postal address, e-mail address);
- the name of the Service subscribed and the Site from which the Application was downloaded;
- the nature of the claim;
- the payment method used;
- the User’s telephone number as entered into the Site or Service;
- a bank details.
An acknowledgment of receipt is sent by email when Company becomes aware of the application for withdrawal.
In case of withdrawal from the User, the Company will reimburse all payments received from him not later than fourteen days after the date on which the Company is informed of its decision to withdraw from this contract.
Provisions applying to play HTML video game
The User will select the product he wishes to play from the range of products proposed by the Company via the Site, after logging in using his username and password. A password will be sent by e-mail to the address provided by the User when he opens his account, or if he forgets his password.
After selecting the product, the User will be required to follow the instructions and comply with the Company’s requests for information. The delivery times will be as stipulated below.
Products will be delivered electronically via Internet or the telecommunications operator’s network. The User will view the selected products directly on his Terminal; viewing will be immediate, provided however that the Internet network and the User's equipment connected to the Internet are operating correctly.
The Company cannot be held liable under any circumstances for any failure to correctly receive the product, in particular if these terms and conditions have not been complied with, as it has no control over the Internet or the User's computer and telephone installations. The User has a duty to verify the content of the product upon receipt.
Use by minors or at work
Users must be of legal age to subscribe to the Service. The Company shall not be liable for subscriptions by Users who violate this rule.
Therefore, minors must obtain their parents’ permission (or the permission of their legal guardians) before ordering the Services offered on the Site(s).
Users must request authorisation from their employer or supervisor if the Site(s) are used at their workplace.
Exclusion of liability
The Company offers no express or implied warranty, and assumes no liability, with respect to the use of the Site. The company assumes no responsibility in the event of breakage of the Terminal when Users use the Service ; similarly, the company assumes no responsibility in case of nausea, travel sickness and/or epileptic seizure of the user.
Neither the Company nor any third party involved in the creation of the Site shall in any event be liable or owe any compensation to a User or any other party for direct, indirect, consequential, special or ancillary losses incurred due to the use of the Site, in particular loss of profits, losses due to business interruption or losses due to loss of programs or other data from the User’s management information system or anywhere else. The User’s connection to any other external site shall be at his/her own risk.
The Site may contain images of and links to sites managed by third parties (‘Third-Party Sites’). The Company has no control over Third-Party Sites and assumes no liability with respect to their content. In particular, the Company assumes no liability for the content of links displayed on Third-Party Sites or for modifications or updates to Third-Party Sites. The Company shall not be liable for any material distributed over the Internet or using any other form of transmission that is received from a Third-Party Site, or for a malfunction of Third-Party Sites. The Company provides such links for the User’s convenience only, and the inclusion of a link does not mean that the Company approves the content of such Third-Party Sites or that there is any association between the Company and the operators of said sites. Users are responsible for reviewing any privacy policy posted on Third-Party Sites, as well as their terms and conditions of use, and for complying therewith.
The Company endeavours to deliver the Services as quickly as possible. However, the Company must use the services and distribution networks of third-party companies, over which it has no influence with respect to availability. Accordingly, the Company shall not be liable in the event the User experiences delays in accessing the Services, or in the event of a temporary or permanent interruption in data transmission to the User’s Terminal if such interruption is not attributable to the Company. The Company reserves the right to temporarily suspend access to the Services for Site maintenance and repairs.
Use of the Services requires use of certain technical systems, such as a Terminal, computer programs, means of transmission, telecommunication services and other services of third-party companies, which may entail additional costs. Such costs shall be borne by the User. The Company does not supply any of these technical systems and shall in no event be liable therefor.
Intellectual property rights
The Company offers Services licensed from third-party companies, which are protected by intellectual property rights.
Consequently, Applications downloaded are for Users’ personal use only. No reproduction, modification, transmission, sale or sub-license is authorised.
The figurative or other trademarks (hereinafter referred to collectively as the ‘trademarks’) displayed in the Site, or in any newsletter, are registered or unregistered trademarks owned by the Company and third parties. Reference to trademarks on the Site shall in no event be deemed an express or implied granting of any right of use, licence or authorisation with respect to said trademarks, without the written agreement of the Company or relevant third party. Any use of the trademarks referred to in the Site, or the content thereof, that is not expressly authorised by the trademark holders, other than as granted under these General Terms and Conditions, is strictly forbidden. The Company hereby advises Users that it is entitled to take legal action, including before the criminal courts, to protect its intellectual property rights.
All rights of authors, composers, music publishers and all holders of neighbouring rights in the works reproduced and distributed in these Applications and/or on these Sites are reserved. Any use of said works other than as described in these General Terms and Conditions is forbidden.
Right of access to personal data files
The User is solely responsible for the data he/she provides.
In accordance with the applicable law, the User is hereby informed that the information provided in connection with the Service is necessary to use the Service. Such information enables the Company to manage provision of the Service and the customer relationship.
Such information is intended solely for, firstly, the Company and its contractual partners for the requirements of providing the Service and, secondly, its service providers.
Some of these recipients are located outside Saudia Arabia, specifically in Morocco. These recipients will receive the following data: the first name, surname and address of prospective users and/or Users;
the telephone number of prospective users and/or Users (including user names); the e-mail address of prospective users and/or Users; the identity of prospective users and/or Users; invoices of electronic communications operators (mobile telephone, landlines and internet access providers); and copies of identity documents, if applicable.
In accordance with applicable law, Users have the right to oppose the use of, and to access, correct and delete, any personal data about them that the Company obtains during their use of the Service. Users may exercise this right by sending an e-mail to the address specified on the Site.
The User is hereby informed that by entering his/her telephone number and/or e-mail address, he/she authorises the Company to send him/her offers for products and services it markets on its own behalf or through partner publishers.
To unsubscribe from the special offers of the Company and its partners (received by e-mail), the User may write to the e-mail address above or click on the unsubscription link in the newsletter.
In addition, if the User does not wish to receive offers from the Company about its products and/or services, he/she may send the keyword ‘UNSUB PW’ to the short number specified in the advertising.
Cookies
Cookies are data files sent to a web browser and stored on the computer’s hard drive. They do not allow internet users who visit the Sites to be identified directly. However, they record information about the computer’s navigation on the Sites (pages visited, date and time of the visit, etc.), which the Sites can read during subsequent visits. The computer stores an identification code in the cookie. The cookie only stores the identification code in its memory, and no other personal information about the User.
Data collected using cookies enable improvement of the quality of the Sites to make them more attractive or functional and to facilitate navigation thereon. More specifically, localisation data collected using cookies enables personalised Services to be provided.
The length of time during which this information is stored on the User’s computer depends on the Site(s) visited. After a cookie has been stored on his/her computer, the User may receive, or see displayed, advertising for products and services offered by the Company, its partners or subsidiaries of the Digital Virgo Group. Such advertising is broadcast under the sole responsibility of the relevant partners or advertising agencies.
The Company hereby informs the User that he/she may prevent cookies from being stored on his/her computer by configuring his/her web browser to inform him/her when cookies are sent to his/her computer. For example:
For Mozilla Firefox:
· Select the ‘Tools’ menu, then ‘Options’
· Click on the ‘Privacy’ icon
· Find the ‘Cookies’ menu and select the options appropriate for you
For Microsoft Internet Explorer:
· Select the ‘Tools’ menu, then ‘Internet Options’
· Click on the ‘Privacy’ tab
· Select the level desired using the slider
For Opera 6.0 and higher:
· Select ‘Files’ > ‘Preferences’
· Privacy
If the User uses another web browser, he/she should review the software’s options for disabling cookies. In general, cookies can be disabled in the ‘Options’ menu of the software. For additional information, the User should study the assistance provided with his/her web browser.
However, if cookies are disabled, the User may no longer be able to (i) access certain areas of the Site or (ii) use certain Services. In addition, our partner’s cookies may be placed on the Site.
Please note that, provided the User’s consent is obtained, the Company’s partners may also use cookies, to which the relevant partner’s privacy policy applies.
Claims
Claims made by the User against the Company may only concern events within the twelve months prior to the date said claims are received. Claims must be made in writing and sent:
- or by e-mail to the address provided on the Site.
The Company shall not be required to consider claims sent to it by any other means.
To be valid, claims shall include at least the following information:
- the User’s complete contact details (first name and surname, postal address, e-mail address);
- the name of the Service subscribed and the concerned Site;
- the nature of the claim;
- the User’s telephone number as entered into the Site.
Disputes
These General Terms and Conditions shall be governed by applicable law in KSA.
In the event of a dispute with respect to the interpretation, performance and/or validity of these General Terms and Conditions that cannot be resolved amicably, the legal principles concerning jurisdiction shall apply.
الشروط و الأحكام
Terms and Conditions
The service is published by Mobile content factory , registered in UAE (Dubai) , whose registered office is located at 410 DMC - Bldg 01 - DUBAI MEDIA CITY - DUBAI - UAE.
Daily subscription, which is automatically renewed for successive periods of the same duration. Financial provisions:
The subscription price is 3 SAR per day for Mobily users.
The subscription price is 1.5 SAR per day for Zain users.
The subscription price is 1.5 SAR per day for STC users.
At any time, you can terminate your subscription by sending 500 by SMS to 801848 for STC or access the selfcare website https://sa.mobile-content-factory.com. If your case does not correspond to that process, please contact us to support-sa@my-subscriptions-sa.com.
Need help? Call us on +966118343426 or Whatsapp https://tinyurl.com/KSAMobileContentFactory
If your case does not correspond to that process, please contact us to the selfcare website https://sa.mobile-content-factory.com or send us an email to support-sa@my-subscriptions-sa.com
GENERAL TERMS AND CONDITIONS OF USE
These general terms and conditions of use were updated on June 10th 2016.
Purpose
The purpose of these General Terms and Conditions of Use (hereinafter the ‘General Terms and Conditions’) is to set out the terms and conditions pursuant to which the services that the Company publishes (hereinafter the ‘Applications’) are offered to any user (hereinafter the ‘User’) on its websites websites (hereinafter the ‘Sites’). These services enable the User to view and download films, series and video clips, available on fixed or mobile terminal (hereinafter the
‘Service’) on a presently existing or future fixed or mobile terminal connected to a radio telecommunications network (including, in particular, any computer, smartphone, connected tablet or compatible connected TV) enabling access to the Service (hereinafter the ‘Terminal’).
Any use whatsoever of the Sites shall be deemed full acceptance, without reservation, of these General Terms and Conditions.
Information required by law
The website is published by Mobile content factory, a UAE company , whose registered office is located at 410 DMC - Bldg 01 - DUBAI MEDIA CITY - DUBAI - UAE (hereinafter the ‘Company’).
Customer Service:
For any question or to obtain information about these General Terms and Conditions or the Applications, the User may contact our Customer Service department:
By post: 410 DMC - Bldg 01 - DUBAI MEDIA CITY - DUBAI - UAE
By e-mail, on the Site, by clicking on the ‘contact’ link at the bottom of each page of the Site, or by sending an e-mail to the address specified on the particular Site in question.
Access to Services
The Service that the Company offers on the Site is offered pursuant to the financial terms specified on each Site.
A User who wishes to subscribe to the Service must visit the Site and click on the TV Channel he/she wishes to view. To view without limit TV channels offered in the subscription, he/she must then follow the instructions given on the Site, specifically the User shall register his number, validate the PIN code received and confirm his subscribe.
Access to the Services is immediate, provided, however, the internet and Terminal and/or any computer equipment of the User connected to the internet are operating properly.
The Company shall in no event be liable if the Site is not available because of telecommunications issues, in particular if these conditions are not met, as the Company has no control over the internet or the User’s computer and telephone installations.
Payment provisions
To view the Service, User shall pay his subscription. – Subscriptions are billed on the mobile operator or Internet provider, VAT included.
Indicated prices do not include wap connection fees that can be charged by the mobile operator or web connection that can be charged by the Internet provider.
Termination
To terminate his subscription, the User shall follow instructions below: sending 500 by SMS to 801848 for STC. If the User’s case does not correspond to that process, he should contact the selfcare website https://sa.mobile-content-factory.com or send an email to support-sa@my-subscriptions-sa.com
Withdrawal right
If a fee is required for the Services, in accordance with Article 111 of the Part Five law, we hereby inform the User that he/she has a period of 60 clear days as from the date of the acceptance of and subscription to the Service to exercise his/her right of withdrawal, without the need to provide a reason and without incurring any penalty, except the cost of return shipment, if applicable.
The sixty (60) days shall run from the date of conclusion of the contract. To exercise his/her right of withdrawal, the User must notify the Company of his/her decision through an unambiguous statement to send to the Company at the earliest by:
• email sent at the address mentioned on the concerned Site.
Or by
• mail sent to the following address : support-sa@my-subscriptions-sa.com
The User must specify in his/her request the following in order to allow the treatment of:
- the User’s complete contact details (first name and surname, postal address, e-mail address);
- the name of the Service subscribed and the Site from which the Application was downloaded;
- the nature of the claim;
- the payment method used;
- the User’s telephone number as entered into the Site or Service;
- a bank details.
An acknowledgment of receipt is sent by email when Company becomes aware of the application for withdrawal.
In case of withdrawal from the User, the Company will reimburse all payments received from him not later than fourteen days after the date on which the Company is informed of its decision to withdraw from this contract.
Provisions applying to the viewing of videos on demand, streaming and/or series
The User will select the product (game, film, series, video clip, etc.) he wishes to download from the range of products proposed by the Company via he Site, after logging in using his username and password. A password will be sent by e-mail to the address provided by the User when he opens his account, or if he forgets his password.
After selecting the product, the User will be required to follow the instructions and comply with the Company’s requests for information. The delivery times will be as stipulated below.
Products will be delivered electronically via Internet or the telecommunications operator’s network. The User will view the selected products directly on his Terminal; viewing will be immediate, provided however that the Internet network and the User's equipment connected to the Internet are operating correctly.
The Company cannot be held liable under any circumstances for any failure to correctly receive the product, in particular if these terms and conditions have not been complied with, as it has no control over the Internet or the User's computer and telephone installations. The User has a duty to verify the content of the product upon receipt.
Use by minors or at work
Users must be of legal age to subscribe to the Service. The Company shall not be liable for subscriptions by Users who violate this rule.
Therefore, minors must obtain their parents’ permission (or the permission of their legal guardians) before ordering the Services offered on the Site(s).
Users must request authorisation from their employer or supervisor if the Site(s) are used at their workplace.
Exclusion of liability
The Company offers no express or implied warranty, and assumes no liability, with respect to the use of the Site. The company assumes no responsibility in the event of breakage of the Terminal when Users use the Service ; similarly, the company assumes no responsibility in case of nausea, travel sickness and/or epileptic seizure of the user.
Neither the Company nor any third party involved in the creation of the Site shall in any event be liable or owe any compensation to a User or any other party for direct, indirect, consequential, special or ancillary losses incurred due to the use of the Site, in particular loss of profits, losses due to business interruption or losses due to loss of programs or other data from the User’s management information system or anywhere else. The User’s connection to any other external site shall be at his/her own risk.
The Site may contain images of and links to sites managed by third parties (‘Third-Party Sites’). The Company has no control over Third-Party Sites and assumes no liability with respect to their content. In particular, the Company assumes no liability for the content of links displayed on Third-Party Sites or for modifications or updates to Third-Party Sites. The Company shall not be liable for any material distributed over the Internet or using any other form of transmission that is received from a Third-Party Site, or for a malfunction of Third-Party Sites. The Company provides such links for the User’s convenience only, and the inclusion of a link does not mean that the Company approves the content of such Third-Party Sites or that there is any association between the Company and the operators of said sites. Users are responsible for reviewing any privacy policy posted on Third-Party Sites, as well as their terms and conditions of use, and for complying therewith.
The Company endeavours to deliver the Services as quickly as possible. However, the Company must use the services and distribution networks of third-party companies, over which it has no
influence with respect to availability. Accordingly, the Company shall not be liable in the event the User experiences delays in accessing the Services, or in the event of a temporary or permanent interruption in data transmission to the User’s Terminal if such interruption is not attributable to the Company. The Company reserves the right to temporarily suspend access to the Services for Site maintenance and repairs.
Use of the Services requires use of certain technical systems, such as a Terminal, computer programs, means of transmission, telecommunication services and other services of third-party companies, which may entail additional costs. Such costs shall be borne by the User. The Company does not supply any of these technical systems and shall in no event be liable therefor.
Intellectual property rights
The Company offers Services licensed from third-party companies, which are protected by intellectual property rights.
Consequently, Applications downloaded are for Users’ personal use only. No reproduction, modification, transmission, sale or sub-license is authorised.
The figurative or other trademarks (hereinafter referred to collectively as the ‘trademarks’) displayed in the Site, or in any newsletter, are registered or unregistered trademarks owned by the Company and third parties. Reference to trademarks on the Site shall in no event be deemed an express or implied granting of any right of use, licence or authorisation with respect to said trademarks, without the written agreement of the Company or relevant third party. Any use of the trademarks referred to in the Site, or the content thereof, that is not expressly authorised by the trademark holders, other than as granted under these General Terms and Conditions, is strictly forbidden. The Company hereby advises Users that it is entitled to take legal action, including before the criminal courts, to protect its intellectual property rights.
All rights of authors, composers, music publishers and all holders of neighbouring rights in the works reproduced and distributed in these Applications and/or on these Sites are reserved. Any use of said works other than as described in these General Terms and Conditions is forbidden.
Right of access to personal data files
The User is solely responsible for the data he/she provides.
In accordance with the applicable law, the User is hereby informed that the information provided in connection with the Service is necessary to use the Service. Such information enables the Company to manage provision of the Service and the customer relationship.
Such information is intended solely for, firstly, the Company and its contractual partners for the requirements of providing the Service and, secondly, its service providers.
Some of these recipients are located outside Saudi Arabia, specifically in Morocco. These recipients will receive the following data: the first name, surname and address of prospective users and/or Users;
the telephone number of prospective users and/or Users (including user names); the e-mail address of prospective users and/or Users; the identity of prospective users and/or Users; invoices of electronic communications operators (mobile telephone, landlines and internet access providers); and copies of identity documents, if applicable.
In accordance with applicable law, Users have the right to oppose the use of, and to access, correct and delete, any personal data about them that the Company obtains during their use of the Service. Users may exercise this right by sending an e-mail to the address specified on the Site, or by writing to the following postal address: 410 DMC - Bldg 01 - DUBAI MEDIA CITY - DUBAI - UAE.
The User is hereby informed that by entering his/her telephone number and/or e-mail address, he/she authorises the Company to send him/her offers for products and services it markets on its own behalf or through partner publishers.
To unsubscribe from the special offers of the Company and its partners (received by e-mail), the User may write to the e-mail address above or click on the unsubscription link in the newsletter.
In addition, if the User does not wish to receive offers from the Company about its products and/or services, he/she may send the keyword ‘STOP’ to the short number specified in the advertising.
Cookies
Cookies are data files sent to a web browser and stored on the computer’s hard drive. They do not allow internet users who visit the Sites to be identified directly. However, they record information about the computer’s navigation on the Sites (pages visited, date and time of the visit, etc.), which the Sites can read during subsequent visits. The computer stores an identification code in the cookie. The cookie only stores the identification code in its memory, and no other personal information about the User.
Data collected using cookies enable improvement of the quality of the Sites to make them more attractive or functional and to facilitate navigation thereon. More specifically, localisation data collected using cookies enables personalised Services to be provided.
The length of time during which this information is stored on the User’s computer depends on the Site(s) visited. After a cookie has been stored on his/her computer, the User may receive, or see displayed, advertising for products and services offered by the Company, its partners or subsidiaries of the Mobile content factory Group. Such advertising is broadcast under the sole responsibility of the relevant partners or advertising agencies.
The Company hereby informs the User that he/she may prevent cookies from being stored on his/her computer by configuring his/her web browser to inform him/her when cookies are sent to his/her computer. For example:
For Mozilla Firefox:
- Select the ‘Tools’ menu, then ‘Options’
- Click on the ‘Privacy’ icon
- Find the ‘Cookies’ menu and select the options appropriate for you
For Microsoft Internet Explorer:
Select the ‘Tools’ menu, then ‘Internet Options’
Click on the ‘Privacy’ tab
Select the level desired using the slider
For Opera 6.0 and higher:
Select ‘Files’ > ‘Preferences’
Privacy
If the User uses another web browser, he/she should review the software’s options for disabling cookies. In general, cookies can be disabled in the ‘Options’ menu of the software. For additional information, the User should study the assistance provided with his/her web browser.
However, if cookies are disabled, the User may no longer be able to (i) access certain areas of the Site or (ii) use certain Services. In addition, our partner’s cookies may be placed on the Site.
Please note that, provided the User’s consent is obtained, the Company’s partners may also use cookies, to which the relevant partner’s privacy policy applies.
Claims
Claims made by the User against the Company may only concern events within the twelve months prior to the date said claims are received. Claims must be made in writing and sent:
- by post to the following address: 410 DMC - Bldg 01 - DUBAI MEDIA CITY - DUBAI - UAE
- or by e-mail to the address provided on the Site.
The Company shall not be required to consider claims sent to it by any other means.
To be valid, claims shall include at least the following information:
- the User’s complete contact details (first name and surname, postal address, e-mail address);
- the name of the Service subscribed and the concerned Site;
- the nature of the claim;
- the User’s telephone number as entered into the Site.
Disputes
These General Terms and Conditions shall be governed by applicable law in Saudi Arabia.
In the event of a dispute with respect to the interpretation, performance and/or validity of these General Terms and Conditions that cannot be resolved amicably, the legal principles concerning jurisdiction shall apply.
ملفات تعريف الارتباط
Lors de votre consultation sur notre site, il peut stocker ou récupérer des informations sur votre navigateur, principalement sous la forme de cookies déposés sur votre ordinateur, votre mobile ou votre tablette.
Notre site est conçu pour être particulièrement attentif aux besoins et attentes de nos clients.
C’est entre autres pour cela que nous faisons usage de cookies afin par exemple de vous identifier et accéder à votre compte, mémoriser vos consultations, personnaliser les offres que nous vous proposons et analyser notre trafic
Ces informations pourraient être sur vous, vos préférences ou votre appareil et sont principalement utilisées pour faire fonctionner le site comme vous vous y attendez.
Nous partageons également des informations sur l’utilisation de notre site avec nos partenaires de médias sociaux, de publicité et d’analyse.
L’information ne permet pas de vous identifier directement, mais il peut vous donner une expérience Web plus personnalisée. La durée de conservation de ces informations dans votre ordinateur dépend du site Internet visité.
Quels sont les cookies et traceurs utilisés ?
Différents types de cookies sont utilisés sur notre site, ils ont des finalités différentes. Certains sont nécessaires à votre utilisation de notre site.
Parce que nous respectons votre droit à la vie privée, vous pouvez choisir de ne pas permettre certains types de cookies. Cependant, le blocage de certains types de cookies peut affecter votre expérience du site et les services que nous sommes en mesure d’offrir.
Les cookies strictement nécessaires
Il s’agit des cookies nécessaires au fonctionnement de notre site. Ils vous permettent d’utiliser les principales fonctionnalités de notre site (par exemple l’accès à votre compte). Sans ces cookies, vous ne pourrez pas utiliser notre site normalement. Il s’agit de cookies déposés par notre site qui ne concernent que le fonctionnement de notre site.
Vous pouvez configurer votre navigateur pour bloquer ou vous alerter sur ces cookies, mais certaines parties du site ne seront pas fonctionnelles ensuite. Ces cookies ne stockent aucune information personnellement identifiable.
PHPSESSID: pour stocker les données de navigation permettant le passage d’une page à l’autre sans perte d’information
- SB_CNIL: Cookie déposé lorsque l’utilisateur accepte l’information concernant les cookies et pour éviter de lui reproposer
- authkey: Cookie déposé lorsque l’utilisateur est authentifié. Il permet de réauthentifier l’utilisateur sans saisie de login et mot de passe
resolution: Cookie déposé pour connaitre la résolution et la densité de l’écran de l’utilisateur afin d’adapter l’affichage pour un usage optimal.
SB_ADBLOCKDETECT: Cookie déposé quand l’utilisateur a vu le message signalant qu’il a un addblocker
Les cookies analytiques
Il s’agit des cookies qui nous permettent de connaître l’utilisation et les performances de notre site et d’en améliorer le fonctionnement (par exemple, les pages les plus souvent consultées).
Toutes les informations recueillies par les cookies sont agrégées et donc anonymes. Si vous ne laissez pas ces cookies, nous ne saurons pas que vous avez visité notre site, et ne serons pas en mesure de surveiller sa performance. Il s’agit principalement de cookies déposés par notre site.
Exemple de cookies déposés :
_ga : Utilisé par Google Analytics pour attribuer un cookie unique et définir la notion d’utilisateur.
_GID : Utilisé par Google Analytics. Attribue un numéro unique pour générer des statistiques d’usage du site Internet
_gat : Utilisé par Google Analytics pour diminuer radicalement le taux de requêtes
_dc_gtm_* : Utilisé par Google Tag Manager pour limiter la vitesse de demande – la limitation de la collecte de données sur les sites à haut trafic
_gcl_au : Utilisé par Google Ads pour réaliser le suivi des conversations depuis les différents canaux de promotion directs ou référés
Les cookies fonctionnels
Il s’agit des cookies qui nous permettent de personnaliser votre expérience sur notre site. Ils vous permettent également de bénéficier de nos conseils personnalisés et d’offres promotionnelles en fonction de votre origine de navigation (par exemple si vous venez de nos sites partenaires). Ils peuvent aussi être utilisés pour vous fournir des fonctionnalités que vous avez sollicitées.
Les cookies publicitaires
Il s’agit des cookies utilisés pour vous présenter des publicités ou vous adresser des informations adaptées à vos centres d’intérêts sur notre site ou en dehors de notre site lors de votre navigation sur Internet. Ils sont notamment utilisés pour limiter le nombre de fois où vous voyez une publicité et aider à mesurer l’efficacité d’une campagne publicitaire. Nous ne vendons pas vos données et ne révélons pas votre identité aux annonceurs.
Le refus de ces cookies publicitaires n’a pas d’impact sur l’utilisation de notre site. Cependant le fait de refuser les cookies publicitaires n’entraînera pas l’arrêt de la publicité sur notre site ou sur Internet. Cela aura seulement pour effet d’afficher une publicité qui ne tiendra pas compte de vos centres d’intérêt ou de vos préférences.
Ces cookies dépendent principalement des régies publicitaires. Nous ne pouvons pas les lister de manière exhaustive. Nous ne vendons pas vos données et ne révélons pas votre identité aux annonceurs.
Exemple de cookies déposés :
_fbp : Utilisé par Facebook pour mieux comprendre ce que les utilisateurs recherchent sur le site web et pouvoir afficher seulement les publicités pertinentes pour l’utilisateur.
Ciblage publicitaire
Nous vous informons que pouvons utiliser des fonctionnalités de ciblage avancées de type « retargeting » (affichage de publicité lors de votre navigation en dehors de notre site ou contact email – suite à la consultation de produits sur notre site). Ces fonctionnalités rendues possibles par l’utilisation de cookies sont proposées par des partenaires, pour vous présenter des publicités mieux adaptées à vos besoins et en lien avec votre comportement récent sur notre site. Vous pouvez à tout moment mettre fin au ciblage en refusant les cookies publicitaires dans votre navigateur ou par le biais des gestionnaires de préférences des annonces proposés par les partenaires ou dans les liens de désinscription présents dans les emails.
Comment paramétrer le dépôt de cookies ?
Vos choix ne sont jamais définitifs. À tout moment, vous pouvez désactiver tout ou partie des cookies selon les procédés décrits ci-dessous.
Paramétrage de votre logiciel de navigation
Pour la gestion des cookies et de vos choix, la configuration de chaque navigateur est différente. Nous vous informons qu’en paramétrant votre navigateur pour refuser les cookies, certaines fonctionnalités du site ne seront pas accessibles. Nous ne saurons en aucun cas être tenu pour responsable.
- Pour Internet Explorer
: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies, - Pour Safari : https://support.apple.com/kb/PH17191?locale=fr_FR&viewlocale=fr_FR,
- Pour Chrome : http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647,
- Pour Firefox : https://support.mozilla.org/fr/kb/effacer-les-cookies-pour-supprimer-les-information
Paramétrage de votre smartphone
- Sur iOS : https://support.apple.com/fr-fr/HT201265,
- Sur Android : https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=fr
Paramétrage d’un cookie de mesure d’audience
Si vous ne souhaitez pas que notre site enregistre des cookies dans votre navigateur à des fins de mesure d’audience, vous pouvez cliquer sur le lien de désactivation suivant qui enregistrera au sein de votre navigateur un cookie ayant pour unique objet de les désactiver :
- Pour Google Analytics : https://tools.google.com/dlpage/gaoptout?hl=fr
Paramétrage d’un cookie publicitaire
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معلومات الكوكيز
خلال تصفحك، يمكن أن يتم استرجاع أو تخزين معلومات، بشكل رئيسي على شكل ملفات تعريف الارتباط (الكوكيز)، على متصفح جهاز الكمبيوتر أو الهاتف المحمول أو اللوحي الخاص بك.
تم تصميم موقعنا ليكون حساسًا تمامًا لاحتياجات وتوقعات عملائنا.
فيما يلي عدة طرق نستخدمها لتحسين استجابتنا لاحتياجات وتوقعات عملائنا:
تعريف هويتك وتمكينك من الوصول إلى حسابك، تسجيل استعراضاتك، تخصيص العروض التي نقدمها وتحليل حركة المرور لدينا.
يمكن أن تكون هذه المعلومات تتعلق بك وبتفضيلاتك وأجهزتك، وتستخدم أساسًا لجعل الموقع يعمل كما هو متوقع.
نشارك أيضًا معلومات حول استخدام موقعنا مع شركائنا في وسائل التواصل الاجتماعي والإعلان والتحليل. لا تحدد هذه المعلومات هويتك مباشرة، ولكنها قد تقدم لك تجربة شخصية على الإنترنت. مدى الاحتفاظ بهذه المعلومات على جهاز الكمبيوتر الخاص بك يعتمد على الموقع الإلكتروني الذي تزوره.
ما هي الكوكيز وأدوات التتبع المستخدمة؟
تستخدم أنواع مختلفة من الكوكيز على موقعنا، وكل منها لديه أغراض مختلفة. بعضها ضروري لاستخدام موقعنا.
نظرًا لاحترامنا لحقك في الخصوصية، يمكنك اختيار عدم السماح ببعض أنواع الكوكيز. ومع ذلك، قد يؤثر حظر بعض أنواع الكوكيز على تجربتك على الموقع والخدمات التي نقدمها.
كوكيز ضرورية
تعتبر هذه الكوكيز ضرورية لتشغيل موقعنا. تتيح لك استخدام الوظائف الرئيسية لموقعنا (مثل الوصول إلى حسابك). دون هذه الكوكيز، لن تتمكن من استخدام موقعنا بشكل طبيعي. تُوضع هذه الكوكيز بواسطة موقعنا وتتعلق بوظائف موقعنا فقط.
يمكنك تكوين متصفحك لحظر أو تحذيرك من هذه الكوكيز، ولكن قد يؤدي ذلك إلى توقف بعض أجزاء الموقع عن العمل. لا تخزن هذه الكوكيز أي معلومات يمكن تحديدها شخصيًا.
أمثلة للكوكيز المستخدمة:
PHPSESSID أو : nautisession_v3 لتخزين بيانات التصفح التي تتيح لك الانتقال من صفحة إلى أخرى دون فقدان المعلومات
: SB_CNIL الكوكيز الذي يُوضع عندما يوافق المستخدم على معلومات الكوكيز ولتجنب عرضها مرة أخرى
: authkey الكوكيز الذي يُوضع أثناء مصادقة المستخدم. يُمكنه إعادة مصادقة المستخدم دون إدخال اسم المستخدم وكلمة المرور
: resolution الكوكيز الذي يُوضع لمعرفة دقة وكثافة شاشة المستخدم لتكييف العرض للاستخدام الأمثل.
: SB_ADBLOCKDETECT الكوكيز الذي يُوضع عندما يرى المستخدم الرسالة التي تشير إلى أن لديه مانع إعلانات
كوكيز تحليلية:
هذه الكوكيز تسمح لنا بمعرفة كيفية استخدام موقعنا وتحسين أدائه (على سبيل المثال، الصفحات الأكثر زيارة).
جميع المعلومات التي تم جمعها بواسطة هذه الكوكيز مجمعة ومجهولة. إذا لم تسمح بهذه الكوكيز، فلن نعرف أنك قد زرت موقعنا ولن نتمكن من مراقبة أدائه. تتعلق هذه الكوكيز أساسًا بموقعنا.
أمثلة للكوكيز المستخدمة:
: _ga يُستخدم بواسطة Google Analytics لتخصيص كوكيز فريد وتعيين مفهوم المستخدم.
: _GID يُستخدم بواسطة Google Analytics. يُعين رقمًا فريدًا لتوليد إحصائيات استخدام موقع الويب.
: _gat يُستخدم بواسطة Google Analytics لتقليل بشكل كبير معدل الطلبات.
: dc_gtm *يُستخدم بواسطة Google Tag Manager لتقليل سرعة الطلبات، مما يقلل من جمع البيانات على المواقع ذات الحركة المرورية الكبيرة.
: _gcl_au يُستخدم بواسطة Google Ads لتتبع تحويل مختلف قنوات الترويج المباشرة أو المشار إليها.
كوكيز وظيفية:
تسمح هذه الكوكيز لنا بتخصيص تجربتك على موقعنا، وتتيح لك الاستفادة من نصائحنا وعروضنا الترويجية وفقًا لمصدر تصفحك (على سبيل المثال، إذا كنت قادمًا من مواقع شركاء). يمكن أيضًا استخدامها لتوفير الوظائف التي طلبتها.
كوكيز إعلانية:
تُستخدم هذه الكوكيز لعرض إعلانات أو إرسال معلومات متناسبة مع اهتماماتك على موقعنا أو خارجه أثناء تصفحك على الإنترنت. تُستخدم لتقليل عدد مرات ظهور إعلان وقياس فعالية حملة إعلانية. نحن لا نبيع بياناتك ولا نكشف هويتك للمعلنين.
رفض هذه الكوكيز الإعلانية لا يؤثر على استخدام موقعنا. ومع ذلك، قد لا يتوقف الإعلان على موقعنا أو على الإنترنت. سيؤدي ذلك فقط إلى عرض إعلانات لا تعكس اهتماماتك أو تفضيلاتك. تعتمد هذه الكوكيز بشكل رئيسي على وكالات الإعلان، ولا يمكننا سرد جميعها بشكل شامل.
أمثلة للكوكيز المستخدمة:
: _fbp يُستخدم بواسطة Facebook لفهم أفضل ما يبحث عنه المستخدمون على الموقع ولعرض إعلانات ذات صلة.
استهداف الإعلانات:
نحن نود أن نُلفت انتباهكم إلى أننا قد نستخدم ميزات استهداف متقدمة، مثل « إعادة الاستهداف » (عرض إعلانات على المواقع التي تتصفحونها خارج موقعنا أو عبر البريد الإلكتروني – عقب استعراض المنتجات على موقعنا). تُمكن هذه الميزات، التي تصبح ممكنة بفضل استخدام ملفات الكوكيز، من شركاء لنا، لتقديم إعلانات تناسب احتياجاتكم بشكل أفضل وتتعلق بسلوككم الأخير على موقعنا. يُمكنكم إيقاف الاستهداف في أي وقت عن طريق رفض ملفات الكوكيز الإعلانية في متصفحكم، أو من خلال إعدادات الإعلان المُقدمة من الشركاء، أو عبر روابط إلغاء الاشتراك في رسائل البريد الإلكتروني.
كيفية ضبط إيداع ملفات الكوكيز؟
قراراتكم ليست نهائية. في أي وقت، يمكنكم تعطيل جميع أو بعض ملفات الكوكيز وفقًا للإجراءات الموضحة أدناه.
تكوين برنامج تصفحك:
لإدارة ملفات الكوكيز واختياراتك، تختلف إعدادات كل متصفح. نُلفت انتباهكم إلى أنه بضبط متصفحكم لرفض الكوكيز، قد لا تكون بعض الميزات متاحة. لن نكون مسؤولين في أي حال من الأحوال.
– بالنسبة لـ Internet Explorer: [الرابط https://support.microsoft.com/fr-fr/windows/supprimer-et-g%C3%A9rer-les-cookies-168dab11-0753-043d-7c16-ede5947fc64d
– بالنسبة لـ Safari: [الرابط](https://support.apple.com/fr-fr/guide/safari/sfri11471/mac )
– بالنسبة لـ Chrome:[الرابط](https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en)
– بالنسبة لـ Firefox: [الرابط](https://support.mozilla.org/fr/kb/effacer-cookies-donnees-site-firefox)
تكوين هاتفك المحمول:
https://support.apple.com/fr-fr/HT201265 : iOS
: Android https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=fr&oco=0
ضبط ملف تعريف الارتباط لقياس الجمهور:
إذا كنت لا ترغب في أن يُسجل موقعنا ملفات تعريف الارتباط في متصفحك لأغراض قياس الجمهور، يمكنك النقر على الرابط التالي لتسجيل ملف تعريف الارتباط داخل متصفحك، والذي لن يقوم سوى بتعطيلها:
- Google Analytics : https://tools.google.com/dlpage/gaoptout?hl=fr
ضبط ملف تعريف الارتباط الإعلاني:
يمكنك إدارة استخدام وتشغيل هذه الملفات عبر الانتقال إلى منصة إدارة ملفات تعريف الارتباط الإعلاني المقدمة من قبل محترفي الإعلانات (https://www.youronlinechoices.com/fr/controler-ses-cookies)، واتباع التعليمات المتاحة هناك. ستتمكن من معرفة الشركات المسجلة على هذه المنصة التي تقدم لك إمكانية رفض أو قبول ملفات تعريف الارتباط التي تستخدمها هذه الشركات لتحديد معلومات التصفح والإعلانات التي قد تظهر على جهازك.
ضبط ملف تعريف الارتباط الخاص بوسائل التواصل الاجتماعي:
سياسة الخصوصية وحماية البيانات الشخصية
البيانات الشخصية وسياسة الخصوصية
تلتزم شركة MOBILE CONTENT FACTORY، في إطار نشاطاتها وفقًا للتشريعات السارية، بحماية، على وجه الخصوص، خصوصية مستقبليها وعملائها (المستخدمين)، من خلال ضمان حماية وسرية وأمان البيانات الشخصية المجمعة.
نحن نسعى جاهدين لأن نكون شفافين حول كيفية جمعنا ومعالجتنا لبياناتك الشخصية وما هي حقوقك في هذه البيانات الشخصية. توضح هذه السياسة لدينا لممارسات الخصوصية (سياسة الخصوصية) بوضوح وببساطة وبدقة كيفية معالجتنا للمعلومات التي نقوم بجمعها أو استلامها عند زيارتك واستخدامك لموقعنا على الويب.
تحتفظ شركة MOBILE CONTENT FACTORY بحقها، بمفردها وفقًا لتقديرها الخاص، في تعديل سياسة الخصوصية هذه في أي وقت، وفقًا للتشريعات السارية في مجال حماية البيانات الشخصية. وعليه، يُطلب من المستخدم أن يتحقق بانتظام من هذه السياسة الخصوصية ليكون على علم بأحدث التعديلات.
. مجال سرية هذه السياسة I
تؤثر سياسة الخصوصية على إدارة المعلومات التي نقوم بجمعها عند استخدامك لخدماتنا أو الوصول إليها. لا تنطبق سياسة الخصوصية على ممارسات الأطراف الثالثة التي لا نمتلكها ولا يمكننا التحكم فيها أو إدارتها، بما في ذلك، ولكن لا يقتصر على ذلك، أي موقع ويب، أو خدمة أو تطبيق أو شركة تابعة (« خدمات الأطراف الثالثة »). على الرغم من محاولتنا العمل فقط مع خدمات الأطراف الثالثة التي تشترك في احترامنا لخصوصيتك، إلا أننا لسنا مسؤولين عن محتواها أو سياسات خصوصيتها. نوصي بقراءة سياسات الخصوصية لجميع خدمات الأطراف الثالثة التي تقوم بالوصول إليها بعناية.
. كيف نحصل على بياناتك الشخصية؟ II
نقوم بجمع بياناتك الشخصية في مناسبات مختلفة:
•في كل مرة تتفاعل فيها مع MOBILE CONTENT FACTORY، على سبيل المثال، عبر خدمة العملاء، لطلب معلومات حول منتجاتنا وخدماتنا؛
• عند شرائك أو الاشتراك في منتج أو خدمة مباشرة منا، بما في ذلك الخدمات التكنولوجية (موقع الويب، التطبيق والخدمات ذات الصلة) ؛
• خلال علاقتك مع MOBILE CONTENT FACTORY، سواء كنت محتملًا أو عميلاً، وخاصةً أثناء تنفيذ العقود أو الالتزامات القانونية مثل الأمور الضريبية والتدقيق ومكافحة الاحتيال، إلخ؛
• عندما تقدم شركات طرف ثالث أو موزعون، بإذنك، لنا بياناتك الشخصية التي تحتفظ بها؛
• أثناء إدارة العلاقة التجارية، وخاصةً أثناء معالجة الشكاوى، أو إجراء استطلاعات الرضا، وما إلى ذلك.
نحن نقدر لو تساعدنا في تحديث معلومات الاتصال الخاصة بك عن طريق إبلاغنا بأي تغيير في معلومات الاتصال أو تفضيلاتك.
ما هي أنواع البيانات الشخصية التي قد نحصل عليها حولك؟ III
من خلال مختلف الخدمات وقنوات الاتصال الموضحة في سياسة الخصوصية هذه، يمكن أن تتم جمع الأنواع التالية من البيانات الشخصية المتعلقة بك وفقًا للشروط المحددة في هذا المقال III من سياسة الخصوصية (« البيانات الشخصية »):
بيانات التعريف: الاسم، أرقام الهاتف، البريد الإلكتروني.
الاتصالات عبر البريد الإلكتروني: في بعض الأحيان، في إطار الخدمات، قد نرسل لك رسائل بريد إلكتروني واتصالات أخرى. تعتبر الاتصالات الإدارية المتعلقة بحسابك الشخصي (« الحساب ») (على سبيل المثال، لاسترداد أو إعادة تعيين كلمة مرور الحساب) جزءًا من الخدمات وحسابك، لذا قد لا تكون قادرًا على إلغاء استلامها. يرجى ملاحظة أننا لن نرسل لك أبدًا بريدًا إلكترونيًا يطلب منك كلمة المرور أو أي معلومات أخرى للحساب. إذا تلقيت ذلك، يرجى تحذيرنا.
قاصر: الخدمات المقدمة من قبل MOBILE CONTENT FACTORY غير مخصصة للأطفال القاصرين. يعترف الفرد بأنه يبلغ من العمر 15 عامًا أو أكثر للاشتراك في خدمات MOBILE CONTENT FACTORY أو استخدامها. يتعين على الآباء وكل من يمتلك سلطة ولي الأمر أن يقرروا ما إذا كان الطفل القاصر مسموحًا له باستخدام الخدمات.
أ. معلومات حول استخدام الخدمات:
نقوم بجمع معلومات حول كيفية استخدام المستخدمين للخدمات، بما في ذلك الذين لديهم حساب. يتم جمع هذا النوع من المعلومات في سجلاتنا في كل مرة تتفاعل فيها مع الخدمات، على سبيل المثال، لتقديم طلب. لدينا أدوات داخلية، بالإضافة إلى تطبيقات وخدمات من طرف ثالث (مثل Google Analytics) لجمع وتحليل هذه المعلومات. يمكن أن تكون بعض هذه المعلومات مرتبطة أيضًا بعنوان بروتوكول الإنترنت (« عنوان IP ») المستخدم للوصول إلى الخدمات، أو قد يتم جمعها واستخدامها فقط بشكل مجمع (مثل البيانات الإحصائية التي لا تكشف عن أي معلومات شخصية). بالإضافة إلى ذلك، يتم تسجيل عنوان IP الخاص بك في كل مرة تقوم فيها بطلب من موقعنا على الويب. يمكن استخدام هذه المعلومات حول كيفية تفاعلك وتفاعل الآخرين مع الخدمات لأغراض متنوعة، تتعلق عادة بتحسين وحماية الخدمات، وكذلك تطوير خدمات جديدة.
الأغراض الأخرى تشمل:
– تقديم محتوى وإعلانات مخصصة للمستخدم؛
– تحسين نتائج البحث لدينا؛
– التعرف على اتجاهات أو محتوى شائع؛
– منع البريد العشوائي والبرامج الضارة والتصيد، وضمان أمان مستخدمينا والمجتمع.
يمكننا أيضًا استخدام هذه المعلومات لأسباب قانونية أو أمنية.
ب. معلومات حول متصفح الويب:
نتلقى ونسجل تلقائيًا معلومات من متصفح الويب الخاص بك عند تفاعلك مع منتجاتنا أو خدماتنا، مثل نوع وإصدار المتصفح، ونوع الجهاز المستخدم، ونظام التشغيل وإصداره، واللغة المحددة، والموقع الإلكتروني أو الخدمة التي قمت بالوصول إليها من خلال خدمتنا، وتاريخ ووقت كل طلب تم إجراؤه في خدماتنا، ومواصفات الشاشة ومعلومات حول ملفات تعريف الارتباط التي استخدمناها في متصفح الويب الخاص بك (كما هو موضح في صفحة « ملفات تعريف الارتباط » المتاحة على الخدمة). في بعض الأحيان، نكتشف أيضًا ما إذا كنت تستخدم بعض إضافات متصفح الويب ونخزن هذه المعلومات بارتباط بحسابك. يتم استخدام معلومات متصفح الويب لتوفير خدماتنا، وكذلك لتحسينها وضمان الأمان.
ج. معلومات حول المبيعات وخدمة العملاء:
معلومات حول شراء خدماتنا، والدعم الفني، وكذلك الشكاوى.
د. فئات خاصة من البيانات الشخصية:
الفئات الخاصة من البيانات الشخصية هي البيانات التي تكشف عن الأصل العرقي، أو الأخلاقي، أو الآراء السياسية، أو المعتقدات الدينية أو الفلسفية أو الانتماء النقابي، أو البيانات الشخصية الجينية، أو البيانات الشخصية البيومترية لأغراض تحديد هوية الفرد. قد نتعامل فقط مع البيانات الشخصية المتعلقة بالحياة الجنسية أو التوجيه الجنسي للفرد في سياق بعض الخدمات التي تتطلب هذه المعلومات.
لا يتم معالجة فئات أخرى من البيانات الشخصية من قبل MOBILE CONTENT FACTORY، وفي حالة الحاجة إلى معالجتها، تلتزم MOBILE CONTENT FACTORY بمعالجتها وفقًا للشروط المنصوص عليها في التشريعات المتعلقة بحماية البيانات الشخصية. قد تختار الشخص المعني بالأمر تقديم بعض هذه المعلومات مثل الأصل العرقي، أو التوجيه الجنسي، أو المعتقدات الدينية، وفي هذه الحالة، يعتبر تقديم هذه المعلومات موافقة على معالجتها.
. لماذا تُستخدم بياناتك الشخصية؟ IV
نحن نستخدم بياناتك الشخصية لأغراض متعددة، ستجدها مفصلة أدناه.
أ. خدمة العملاء، الترويج والإعلان – للرد على طلبات المعلومات وتقديم عروض
تجمع MOBILE CONTENT FACTORY بيانات الاتصال الخاصة بك، ومعلومات حول تفضيلاتك، ومعلومات حول استخدام مواقع الويب. يمكن أن تشارك MOBILE CONTENT FACTORY هذه المعلومات مع وكالات الإعلان لتتبع طلباتك وتقديم عروض أكثر تحديدًا. بالمثل، يمكن أن تستخدم MOBILE CONTENT FACTORY بياناتك الشخصية لتطوير ملامح العملاء الفردية من خلال إجراءات إحصائية. نتيجةً لعملية التشكيل، قد تتلقى اتصالات مخصصة بناءً على اهتماماتك. يتم إجراء المعالجات المتعلقة بالعروض الترويجية والإعلانات فقط عندما تكون قد وافقت عليها.
ب. مراقبة الجودة، والبحث وتطوير منتجات وخدمات جديدة – لتحسين منتجاتنا وخدماتنا
قد تستخدم MOBILE CONTENT FACTORY جميع البيانات الشخصية التي تم استلامها أثناء تقديم الخدمات لتطوير منتجات وخدمات مستقبلية ومراقبة جودة تلك الموجودة. قبل استخدام هذه البيانات الشخصية لهذه الأغراض، ستتم معالجة معلوماتك فورًا لتجعلها غير قابلة للربط المباشر بك. يستند هذا المعالجة إلى المصلحة المشروعة لـ MOBILE CONTENT FACTORY في الرد على توقعات عملائها العالية بشأن جودة منتجاتنا وخدماتنا الحصرية ورغبتهم في تلقي حلاً جديدًا ومبتكرًا.
ج. الامتثال للالتزامات القانونية والتنظيمية – للامتثال لالتزاماتنا القانونية بتلبية متطلبات المعلومات الصادرة عن الهيئات القضائية، وهيئات التنظيم والرقابة، وقوات وهيئات أمان الدولة
جميع المسؤولين عن معالجة البيانات الشخصية ملتزمون بقوانين البلدان التي يعملون فيها وملزمون بالامتثال لها. تشمل هذه الالتزامات الإفصاح، في بعض الحالات، ببعض البيانات الشخصية إلى الهيئات القضائية، وهيئات التنظيم أو الرقابة، وقوات وهيئات أمان الدولة. يستند هذا المعالجة للبيانات الشخصية على وجود التزام قانوني لـ MOBILE CONTENT FACTORY بالتعاون مع مثل هذه الهيئات.
كيف نحمي بياناتك الشخصية؟ V
لضمان الحماية والحفاظ على أمان ونزاهة وتوفر بياناتك الشخصية، نستخدم مجموعة من التدابير الأمنية. على الرغم من عدم إمكانية ضمان حماية مطلقة ضد التسلل أثناء نقل البيانات الشخصية عبر الإنترنت أو من موقع إلكتروني، إلا أننا، بالإضافة إلى شركائنا وشركاء الأعمال، نبذل قصارى جهدنا للحفاظ على تدابير الحماية الفعّالة من خلال الوسائل الفعّالة البدنية والإلكترونية والإجرائية لضمان مستوى حماية بياناتك الشخصية وفقًا للمتطلبات القانونية المعمول بها.
تشمل التدابير المستخدمة ما يلي:
• تقييد الوصول إلى بياناتك الشخصية للأشخاص الذين يحتاجون إلى معرفتها فقط وفقًا للمهام التي يقومون بها.
• نقل البيانات الشخصية المجمعة عمومًا بتشفير.
• تخزين البيانات الشخصية الأكثر حساسية (مثل كلمات المرور) فقط في شكل مشفر.
• تثبيت أنظمة الحماية المحيطية للبنية التحتية لتكنولوجيا المعلومات (« جدران الحماية ») لمنع أي وصول غير مصرح به، مثل « الهاكرز » على سبيل المثال.
• مراقبة الوصول إلى أنظمة المعلومات بانتظام لاكتشاف وإيقاف أي استخدام سيء للبيانات الشخصية.
في الحالات التي قدمنا لك (أو اخترت) كلمة مرور تتيح لك الوصول إلى بعض أجزاء مواقع الويب الخاصة بنا أو أي بوابة أو تطبيق أو خدمة أخرى تحت سيطرتنا، فأنت مسؤول عن الحفاظ على سرية هذه الكلمة السرية ويجب أن لا تشارك كلمة المرور مع أي شخص آخر.
مدى الاحتفاظ ببياناتك الشخصية؟ VI
ستُحتفظ ببياناتك الشخصية للفترة اللازمة لتحقيق الغرض الذي تم جمعها من أجله. إذا كانت بياناتك الشخصية تُستخدم لأغراض متعددة تتطلب الاحتفاظ بها لفترات مختلفة، سنطبق فترة الاحتفاظ الأطول. في جميع الحالات، نقوم بتقييد الوصول إلى بياناتك الشخصية للأشخاص الذين يحتاجون إليها لممارسة وظائفهم. تستند فترات الاحتفاظ ببياناتك الشخصية على احتياجات الشركة، وبالنسبة للبيانات الشخصية التي لم تعد ضرورية، سيتم تقييد الوصول إليها وفقًا لالزامات قانونية صارمة أو سيتم تدميرها بشكل آمن.
أ. فترة احتفاظ بالبيانات الشخصية المجمعة لأغراض التسويق
سنحتفظ بالبيانات الشخصية المجمعة لأغراض التسويق لمدة ثلاث سنوات اعتبارًا من تاريخ الحصول على إذنك آخر مرة لإرسال الاتصالات التسويقية، ما لم تُطلب منا استبعادك عند سحب الإذن الذي قدمته.
ب. فترة احتفاظ بالبيانات الشخصية المجمعة في سياق تنفيذ عقد
نحتفظ بالبيانات الشخصية المجمعة في سياق تنفيذ عقد لإدارة أي التزام تعاقدي لدينا معك. نحتفظ بالبيانات الشخصية المجمعة بهذا الغرض طوال فترة العقد ولمدة خمس سنوات بعد انتهاء العقد الفعلي، لكي نكون قادرين على الرد على أي طلبات أو شكاوى محتملة في وقت لاحق.
ج. فترة احتفاظ بالبيانات الشخصية المجمعة لأغراض الامتثال للالتزامات القانونية والتنظيمية
يجب الاحتفاظ ببعض البيانات الشخصية لفترات مطلوبة بموجب التشريعات الخاصة المعمول بها (الضرائب، التجارة، مكافحة غسل الأموال، إلخ).
VIIمع من يمكننا مشاركة بياناتك وكيف نحصل عليها؟
البيانات الشخصية التي تم جمعها، بالإضافة إلى تلك التي سيتم جمعها لاحقًا، مخصصة لـ MOBILE CONTENT FACTORY كجهة مسؤولة عن المعالجة.
قد يتم نقل بعض البيانات الشخصية إلى أطراف ثالثة للامتثال لالتزامات قانونية أو تنظيمية أو عقدية أو لسلطات ذات صلاحيات قانونية.
قد يتعاون MOBILE CONTENT FACTORY مع مزودين لتوفير المنتجات والخدمات المذكورة أعلاه. نحن، بالإضافة إلى شركاء المعالجة وشركاء الأعمال، نبذل قصارى جهدنا للحفاظ على تدابير الحماية الفعّالة البدنية والإلكترونية والإجرائية اللازمة لضمان حماية بياناتك الشخصية وفقًا للمتطلبات المعمول بها في مجال حماية البيانات. يتم تخزين جميع بياناتك الشخصية على خوادم آمنة (أو نسخ طبق الأصل آمنة) تعود إلينا أو إلى شركائنا في المعالجة أو شركاء الأعمال، وللوصول إليها واستخدامها، يتم تطبيق معايير وسياسات الأمان الخاصة بنا (أو ما يعادلها من قبل شركائنا في المعالجة أو شركاء الأعمال).
من ناحية أخرى، تنتمي MOBILE CONTENT FACTORY إلى مجموعة دولية، لذا فمن الممكن أن يكون لموظفينا ووكلائنا و/أو معالجينا الوصول إلى بياناتك الشخصية، بهدف الرد على أحد الأغراض المذكورة في المادة الرابعة من هذا الوثيقة. قد يكون بعضهم موجودًا خارج المنطقة الاقتصادية الأوروبية (المنطقة EEA). تم تحديد بعض الدول خارج المنطقة EEA، مثل كندا والمملكة المتحدة وسويسرا، من قبل المفوضية الأوروبية كمناطق تقدم مستوى حماية معادل للتشريعات الاتحادية لحماية البيانات. إذا كنت ترغب في طلب نسخة من الضمانات الخاصة التي نطبقها عند تصدير معلوماتك، يرجى الاتصال بمسؤول حماية البيانات (« DPO ») في الشركة، والذي تجد تفاصيل اتصاله في المادة التاسعة من سياسة الخصوصية هذه. يمكنك تغيير تفضيلاتك بشأن استخدام معلوماتك من خلال الاتصال بالدعم الفني. لأي تعديل أو استفسار بخصوص استخدام معلوماتك، يجب عليك الاتصال مباشرة بالمسؤول عن البيانات الشخصية.
VIII. الأسس القانونية لمعالجة البيانات الشخصية.
يُسمح باستخدام بياناتك الشخصية في الظروف الموضحة أعلاه وفقًا للتشريعات الأوروبية والوطنية لحماية البيانات، وذلك وفقًا للأسس القانونية التالية:
– لقد قدمت موافقتك (تم تقديم نموذج موافقة لك للسماح بمعالجة بياناتك الشخصية لأغراض معينة؛ يمكنك سحب الموافقة في أي وقت)؛
– معالجة بياناتك الشخصية ضرورية لإدارة وتنفيذ عقد تم توقيعه بينك وبيننا؛
– معالجة بياناتك الشخصية ضرورية للامتثال لالتزاماتنا القانونية؛
– نستخدم بياناتك الشخصية لتحقيق مصلحة شرعية، وتفوق أسبابنا للقيام بذلك على أي ضرر محتمل لحقوقك في حماية بياناتك الشخصية.
قد تُسمح أيضًا ببعض الأغراض بواسطة أسس قانونية أخرى؛ في مثل هذه الحالات، سنسعى لتحديد الأساس القانوني المعني وسنعلمك في أقرب وقت ممكن عندما نكتشف وجوده.
IX. كيفية الاتصال بنا، وما هي حقوقك في حماية بياناتك الشخصية، وحقك في تقديم شكوى لهيئة حماية البيانات.
إذا كانت لديك أسئلة حول استخدامنا لمعلوماتك، فأول ما يجب عليك فعله هو الاتصال بمسؤول حماية البيانات الشخصية لدينا عبر البريد الإلكتروني التالي: « rgpd@dgp-legal.com ».
لكي نستجيب لطلبك، يجب عليك توفير البيانات التالية بشكل إلزامي: الاسم واللقب، البريد الإلكتروني، ورقم الهاتف.
بالإضافة إلى ذلك، ووفقًا للتشريعات المتعلقة بمعالجة البيانات الشخصية، يتوفر لك الحقوق التالية:
أ. الحق في الحصول على المعلومات؛
ب. الحق في الوصول، وتصحيح، وحق النسيان؛
ج. الحق في نقل البيانات؛
د. الحق في القيود والاعتراض على معالجة البيانات؛
هـ. الحق في سحب الموافقة، في حال كانت معالجة البيانات مرتبطة بالموافقة، بالإضافة إلى أي تسويق مباشر؛
و. الحق في الاعتراض على أي معالجة لبياناتك – بما في ذلك التوجيه الشخصي – إذا كان لدينا مصلحة لاجتياز هذه المعالجة على حساب أي ضرر محتمل لحقوقك في حماية البيانات؛
ز. الحق في تحديد مصير البيانات بعد الوفاة.
إذا مارست أيًا من هذه الحقوق، سنتحقق من أنك مؤهل للقيام بذلك، وسنرد عليك في غضون شهر أو في الإطار الزمني الأقصر المحدد بموجب التشريعات الوطنية، إذا كان ذلك أقصر.
إذا لم تكن راضيًا عن كيفية استخدامنا لمعلوماتك أو عن ردنا على ممارسة أحد هذه الحقوق، يمكنك تقديم شكوى للسلطات القضائية.
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